Shipping policy
Each item on RATAN PRAKASHAN MANDIR
contains shipping information associated with that item.
This information tells you how
quickly items are expected to be ready to leave our warehouses.
Please note that this information
does not indicate when items will arrive at their destination, because we use
various courier services to dispatch the items. The final delivery time depends
on the courier service. We at Ratan Prakashan Mandir has hired the best of the
courier services but due to unavoidable circumstances, it may get delayed.
We provide the tracking ID and
courier company details so that customers can track the items on their own.
Once the item is received by courier service then the sole responsibility lies
with the courier company to deliver, however, we make complaints to the courier
service providers on behalf of customers, if we receive any complaints from
customers.
The timeframe to ship an item, when
the merchandise is available at our local warehouses is 3 - 7 business days.
But we try to do it before that time. Sometimes it may happen that some item is
not available, we courier it as and when it is available in our warehouse, and
we bear the additional charges.
Shipping charges depend on the number
of items purchased per order number.
For international couriers, we only
take shipping charges but the duties and taxes of any other nature, if
applicable, are to be borne by the customer. We don’t take responsibility for
those duties or taxes as it differs from country to country.
Our E-content if bought does not
require any shipping charges, and we deliver the services electronically by
means of emails or SMS.
We hope you have a great time
shopping at Ratanprakashan.com!!